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Public Information

Requests for public information (open records) are handled in accordance with the Texas Public Information Act, Texas Government Code 552.001. Procedures for submitting a request for public information are listed below. These procedures allow the district to accurately document the date each request is received and respond to the requestor promptly. If the request cannot be produced within ten business days, the Public Relations office will notify the requestor of the reasonable date and time when it will be available.

*Requests for high school transcripts are not handled through this office. Transcripts are private and are protected from the public under the Family Educational Rights and Privacy Act (FERPA). Click here to request a transcript. 

Procedures for Making a Public Information Request

The request must ask for records or information already in existence. The law does not require the district to create new information, to do legal research, or to answer questions.

Charges to the Requester

A person can ask to view information, get copies of information, or both. If a request is for copies of information, the district may charge ten cents per copy, and may charge $15 per hour for labor costs associated with processing the request if the number of copies exceeds 50 pages. Charges for labor may also be assessed for multiple requests totaling more than 36 hours in preparation time per fiscal year.

Responsibilities of the Requester

Any person requesting public information has the responsibility to:

  1. Submit a request in writing
    • by mail: New Caney ISD, Office of Public Relations, 21580 Loop 494, New Caney, TX 77357; or
    • by email:; or
    • in person: New Caney ISD Central Office, 21580 Loop 494, New Caney, TX 77357.
  2. Include enough description and detail of the information so the district can accurately identify and locate the items requested.
  3. Clarify the type or amount of information requested if needed.

The district shall release requested information that is not confidential by law. For items the district chooses to withhold, a ruling will be requested from the Office of the Attorney General. The requestor will be sent a copy of that communication. If information requested falls under the Family Educational Rights and Privacy Act (FERPA), federal law supersedes state law, and information may be withheld not requiring an AG opinion if deemed that it violates student privacy information. The Office of Public Relations may be contacted at (281) 577-8600 for further questions regarding these public information request procedures.