Public Information Requests
Requests for public information
(open records) are handled in accordance with the Texas Public Information Act,
Texas Government Code 552.001. All requests for public information should be submitted to the Director of
Communications & Community Relations. This procedure allows the district to accurately document the
date each request is received and respond to the requestor promptly. If the
request cannot be produced within ten business days, the Communications's
office will notify the requestor in writing of the reasonable date and time
when it will be available.
Requests for high school transcripts are not handled through this office.
Transcripts are private and are protected from the public under the Family
Educational Rights and Privacy Act (FERPA). Please contact the appropriate high
Procedures for Making a Request
The request must ask for records
or information already in existence. The Act does not require the district to
create new information, to do legal research, or to answer questions.
Charges to the requestor: A person can ask to view information, get
copies of information, or both. If a request is for copies of information, the
District may charge ten cents per copy, and may charge $15 per hour for labor
costs associated with processing the request if the number of copies exceeds 50
pages. Charges for labor may also be assessed for multiple requests totaling
more than 36 hours in preparation time per fiscal year.
Responsibilities of the requestor: Any person requesting public
information has the responsibility to:
1. Submit the request in writing:
- by mail: New Caney ISD, Office of the Superintendent, 21580 Loop 494, New
Caney, TX 77357; or
- by email: firstname.lastname@example.org; or
- in person: New Caney
ISD Central Office, 21580 Loop 494, New Caney, TX 77357.
2. Include enough description
and detail of the information so the District can accurately identify and
locate the items requested.
3. Clarify the type or amount of information requested if needed.
The District shall release requested information that is not confidential by law.
For items the District chooses to withhold, a ruling will be requested from the
Office of the Attorney General. The requestor will be sent a copy of that
communication. If information requested falls under the Family Educational
Rights and Privacy Act (FERPA), federal law supersedes state law, and
information may be withheld not requiring an AG opinion if deemed that it
violates student privacy information.
The Office of the Superintendent may be contacted at (281) 577-8600 for further
questions regarding these Public Information Request Procedures.